Multiple award-winning, innovative and detail-oriented site reliability engineer and team lead dedicated bringing observability to trillions of transactions per minute. Leverages technical, analytical and problem-solving skills to fuel competitive advantage and revenue growth, while also having the ability to develop towards ambitious performance through creation of an inclusive and innovative team cultureKey Qualifications
Packages: Angular, Kraken.js, Express.js, React, Webpack, Babel, Highcharts, LESS, SASS, Riak, Qpid, Web Sockets, Open Stack
Technology: Observability, REST, Responsive Design, OAuth, Mobile, TDD, Indexing, Document Storage, JSON, ORM, MVC, AJAX
Member of a small tiger team dedicated to re-designing the PayPal Command Center observability and alerting into key Service Level Indicators. Responsible for understanding pertinent SLIs and how to represent them into actionable visualizations using a new observability platform. Worked directly with customers to understand effectiveness of new visualizations, reducing Mean Time to Detect live site issues by approximately five minutes.
Integral part of a team that was responsible for designing, and engineering a user-facing web application; designed to provide realtime processing, statistics and alerts based on merchant performance and profit loss. Reviewed designs, facilitated priorities, oversaw code reviews and release cycles. Maintained and up kept a reliable and easily understood codebase. Design and optimize displays representing merchant API calls and responses, across all of PayPal at minute, API, and response code level granularity. Combined different data types such as conversion rate information to help identify and display patterns in TPV loss.
Designed and architected a new product in the digital, remote-workforce collaboration space.
Managed a team of developers in day-to-day operations. Implemented MVC methodologies in the front end using Backbone.js.
Associate of Applied Science / Computer Programming/Analytics (2009) - Pima Community College, Tucson, AZ
Honors: Webby Award Honoree 2013 • CIW Site Development Associate 2012 • Addy Tucson Gold & Best of Show 2011 • Addy Tucson Silver (2) 2011 • PSAid.org First place 2010 • Webby Award Honoree 2010 • Boy Scouts of America, Eagle Scout 2007